Privacy Policy

Privacy Policy Introduction

At Riversoft Systems Limited, your privacy is one of our highest priorities. This Privacy Policy explains how we collect, use, secure, and share your data in accordance with the Personal Data (Privacy) Ordinance (Chapter 486) of Hong Kong.

This policy is effective as of May 31st, 2024 and will be updated periodically. Please check back regularly for any changes.

Types of Personal Information We Collect

Riversoft Systems Limited gathers personal information to improve our services, communicate effectively, and comply with legal requirements. The personal information collected may include:

  • Names
  • Email addresses
  • Phone numbers
  • Information about your interactions with our site

Why We Collect Personal Data

We process personal data for several purposes, such as:

  • Enhancing your experience with our services
  • Providing our services to you efficiently
  • Notifying you about service changes and promotional offers
  • Complying with legal and regulatory obligations
  • Performing data analytics and market research to improve our services

How We Collect Personal Information

We gather personal data through various methods, including:

  • Direct Engagement: Through customer service requests or direct communication
  • Automated Tracking: Cookies and similar technologies to analyse website usage
  • External Sources: Third-party partners, business affiliates, and other external sources

Secure Data Storage and International Transfer

We store personal data on secure servers using industry-standard security protocols. Personal data may be transferred internationally for hosting and storage, adhering to data protection laws and safeguarding your privacy.

Direct Marketing Consent

If you've given us consent, we may use your personal data for direct marketing purposes. You have the right to opt out at any time.

Your Rights Under Privacy Law

In line with the Personal Data (Privacy) Ordinance, you can:

  • Access the personal data we hold
  • Correct inaccuracies in your data
  • Request data deletion
  • Restrict data processing
  • Object to data processing, including direct marketing

To exercise your rights, please contact us using the information provided at the end of this policy.

Voluntary and Required Data Provision

While providing personal data is generally voluntary, specific services may require certain information to function correctly. We'll let you know if your personal data is needed for specific services.

Sharing and Transfer of Personal Data

We may disclose or transfer your data to third-party service providers, business partners, or other entities as legally required.

Contact Information for Data Access and Correction

For access, corrections, or questions about your personal data, you can reach us in writing at:

Address: Unit 4005, 40/F., Singga Comm Centre, No. 144-151 Connaught Rd West, Sai Ying Pun Hong Kong

or by email at: contact@riversoftsystems.com

Governing Law

This Privacy Policy is governed by the laws of Hong Kong Special Administrative Region.